Reply Hey Adriana, No, the Moon Palace doesn’t Possess a dolphinarium they only offer tours with dolphins this means you don’t have to worry about that. Hats off not to supporting this dreadful apply, as a corporation we as well will not support them due to ethical implications. I hope that can help.

The worst spot to get married. Do not strategy your marriage here. From the start I'd a Awful expertise. Their event planners will not react inside a well timed style, they struggle to nickle and dime your for everything. The call Heart individuals who pre-strategy the marriage ceremony could treatment much less about your working day. They could take up to each week to reply and don't care For anyone who is getting a provider you might be purchasing. They were the worst portion about planning and created my working day so unfavorable. When I bought onsite, I didn’t rely on something might be carried out. Even the working day of my wedding day I had to double Check out with a song due to the fact I didn’t trust that items ended up becoming performed correctly and thank goodness I did as it was wrong. They even even now bought my father/daughter tune Erroneous even following I corrected it and had textual content messages to show this was verified. I particularly requested in my scheduling meetings that the foodstuff be warm simply because every one of the foods to the property Specially home company had been served cold. Our food items was served cold.

Acquiring audited this lodge for accessibility, I am able to properly say that it's One of the more obtainable from the Riviera Maya.

Reply I am asking the above issue with reference to remaining on the moon palace right after reading through your review

They can be stating the drinking water park just isn't open and might’t validate when It'll be. Apparently, the water park cannot open up resulting from code violations and as the initial contractor has absent bankrupt, Yet another contractor will have to re-layout and re-Create. This currently being the case, can you verify A method or A different When the water park for the Moon Grand is fully open. If not are you able to ensure when they anticipate this for being open?

$50 pesos per day is over adequate, it equates to close to $two USD. It’s just a pleasant gesture and not some thing You must do. You'll need cash if you propose on likely beyond the resort.

Reply Hey there Jackie, thank you reaching out! The moon palace should have some kind of mobility machines onsite, however it might not be the ideal. This is an organization in Cancun in which you can hire mobility scooter through the day. I hope it can help.

What details would you want? Be happy to achieve out together with your thoughts, or give me a variety where by I can provide you with A fast phone, I'm delighted to aid.

Thanks for having in touch. If You're not remaining within the Grand, There's a surcharge with the waterpark, Though you would wish to Get in touch with the lodge straight for the people charges. When you are preparing on having any excursions, allow me to know. We have a great deal of great types at nice discounts.

Pete And that i continue to experienced get the job done to try and do when we ended up there and This is when we acquired it accomplished. Also, Just about every night we would depart our door hanger out for breakfast to get sent and we might take pleasure in it in this article. 

Also, I browse that if we wish to try the companies and features in the GRAND, we should buy a at some point move, and obtain the waterpark and those sort of things.

Reply Hey there Tajendra, Of course the Moon Palace prides alone on their wide range of dining solutions, rest assured you'll find anything to click here fulfill your preferences.

Reply Hey Shelley, how Unusual I practically just bought news this morning that each one Palace resorts are scrapping vacation resort credit rating. Updating as we discuss. apologies for that.

Reply Hola Natalia, thanks for reaching out to us. Sure, for those who improve to Grand you can use many of the services at Moon Palace for no more cost.